Refund Policy
At Riwayat Digital, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a simple and hassle-free refund process.
How Refunds Work:
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Refund requests can be made for damaged, defective, or incorrect products.
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Once your refund request is approved, the refund will be processed within 3 to 4 business days.
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Refunds will be credited to the original payment method used during purchase.
Steps to Request a Refund:
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Contact our customer support via the Contact Us page or email.
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Provide your order number and reason for the refund.
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Our team will review and approve your request promptly.
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Once approved, your refund will be completed in 3–4 days.
Notes:
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Refunds are only applicable for eligible products.
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Shipping charges are non-refundable unless the return is due to our error.
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Ensure the product is returned in its original packaging and condition, if applicable.
We strive to make your shopping experience safe, reliable, and hassle-free.